NIOSH intends to maintain a position of excellence in all its activities in order to meet customer satisfaction. We are committed to have an ongoing improvement in the quality and delivery of all our activities.

We intend to achieve this excellence by;

• Providing all services and activities including (training, research and other) of NIOSH with zero defects in such a manner that our services and activities meet or exceed the quality requirements of the customers.
• Continuous updating our technical competence.
• Complying with relevant laws and regulations and as well as internal requirements.
• Enhance the knowledge and experience of our people by providing raining, supervision, standards, in order to increase the quality process within our company and encourage participation of quality responsibilities among all employees.
• Commitment to continuous improvement by NIOSH staff will lead to improve productivity and customer satisfaction.

NIOSH believes that quality values must be internalized for all levels of the organizations and shall be reviewed for its continuing suitability.

Dr. Champika Amarasinghe
Director General
NIOSH